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Get expert advice and customer support for all your subscriptions

Expert advice means you’ll know your software’s right for you, right from the start. Call Sales at 0800 453 808 for personalised guidance. After you buy, ongoing support helps you to get the most out of your subscriptions.

Why work with Autodesk experts

  • Select the right product

    Our free, tailored advice helps you to chose the software that suits your needs before you subscribe—and supports you after, too.

  • Rely on ongoing advice

    Throughout your Autodesk software subscription, you can turn to our experienced customer support team and online support resources.

  • Get support your way

    Choose to get help on the phone, via web support or using remote desktop assistance. Or, explore our helpful self-service options.

Get expert guidance before you buy

Looking to buy Autodesk software? Contact our expert sales team at 0800 453 808 for a personalised consultation. They can advise you on the best products for your needs and review all your payment options for purchasing software subscriptions.

  • Get advice before you buy so you’re confident in your decision
  • Pay by purchase order and receive invoices with net 30 terms
  • Pay by credit card if you prefer

Get ongoing customer support after you buy

Learn about Autodesk's new and improved subscription support offerings, which include more ways than ever to quickly get help when you need it most. Schedule a call with a support specialist or access online resources to get the most from your subscription. Contact customer support to get started. Autodesk offers three convenient ways to get direct support.

  • Phone support: Schedule a call to connect directly with the right technical specialist to resolve your issue at a time that’s most convenient for you.
  • Web support: Communicate with technical support specialists via email or real-time messaging.
  • Remote desktop assistance: Work with a support technician who can see what's happening on your device to expedite troubleshooting and issue resolution.

Why buy with Autodesk

Frequently asked questions about Autodesk support

  • Where can I get buying advice?

    Our expert sales team can guide you in finding the Autodesk software that’s right for you. Contact them at 0800 453 808.

  • What types of support resources can I access?

    Autodesk can help you to get your product up and running with direct support for installation, licensing, account set up and user management. Options include:

    • Phone support: Schedule a call to connect directly with the right technical specialist to resolve your issue at a time that’s most convenient for you.
    • Web support: Communicate with technical support specialists via email or real-time messaging.
    • Remote desktop assistance: Work with a support technician who can see what's happening on your device to expedite troubleshooting and issue resolution.

    Need help now? Contact support.

    You can also turn to a wide range of online and self-service resources, including the Autodesk Knowledge Network, tutorials, training videos and more. See all your support options.

  • Can my large enterprise get comprehensive support?

    Autodesk offers comprehensive support designed for large organisations to help you to maximise the business value of your technology investments. Learn more about Enterprise Priority Support (US site).

  • Where can I get technical support?

    You can access technical support in a way that works best for you—choose phone, online chat, email or remote desktop assistance to resolve your issues. See all your support options.